30 Ağustos 2016 Salı

Billionaires part 2: The Bad

Too many billionaires? That can be bad: Ruchir Sharma is an investment strategist for Morgan Stanley who focuses on emerging markets. He uses a 10 point system to evaluate the investment-worthiness of countries, and the billionaire index is one of them. He makes a simple but logical macro-economic argument against having a large % of a country’s wealth tied up in two few hands.  Sharma’s Rise and Fall of Nations here (affiliate link).

Too often, this billionaire class are a stagnant elite – stifling innovation, perpetuating the status quo, and breeding populist resentment. Sound like a country you know? If you are a wealthy elite, the selfish refrain might be: “Life is good. Why rock the boat when there is no competition?”  It sounds medieval or dynastic – but frankly, still exists in most of the world.

And there are “bad” billionaires. Beyond the obvious stereotype of a third-world dictator who is plundering his (usually men) country’s natural resources for selfish profit, there are other bad billionaires. Those who set up monopolies and stifle competition. Billionaires who gift their wealth generation-to-generation without putting it to productive use. Billionaires who are just sitting on their money – not making productive use of the capital.

1) Rent seekers. This is a strange phrase which sounds like something out of craigslist, but the economic concept is simple – getting an economic gain without producing any “reciprocating” value or wealth for society. This is often done by lobbying the government for tax breaks, legal maneuvering, or worse, straight corruption. B.A.D.

For me, the easiest examples are dictators who steal shamelessly from their country’s coffers while their country’s people suffer (think: Zimbabwe’s Mugabe). Also, the few dozen Russian oligarchs who went from $0 to billionaires as they snatched up rights to most of Russia’s wealth during the flawed liberalization of the ex-Soviet Union. “Nearly 70% of Russian billionaire wealth comes from politically connected industries, by far the largest share in the world.” (pg. 114)

Corruption-prone industries. Some industries have been “long-associated with corruption” where there is enormous rent-seeking behavior, where a few people – by luck, by government connections, or by violence – are able to get rich with limited benefit to workers, the environment, or society. Sharma notes that corruption-prone industries include, “construction, real estate, gaming, mining, steel, aluminum and other metals, oil, gas, and commodity industries that mainly involve digging natural resources out of the ground.” (pg 110) You get the point. Bad billionaires will spend more effort on winning over politicians, and tweaking the regulations to favor their monopolies than serving customers.  It’s lazy capital – not earned.

Peter Thiel – billionaire himself – notes that in the global Fortune list of people with $10+ billion, there are twice as many people from mining resources than technology, implying a lack of real wealth creation because “commodities are inelastic goods, and farmers make a fortune when there is a famine.”  (Strong Economist rebuttal to Thiel here arguing that enormous technology and innovation is need for commodity industries in mature markets; think Schlumberger etc. . .)

2) Inherited wealth. When you see the list of billionaires – you will often see several 2nd, 3rd, 4th generational names of the wealthy elite. “Yes, their grandfather made his wealth, but what have they done?” Are they just collecting dividends? 

So what do emerging market billionaires look like? This table comes from Sharma’s The Rise and Fall of Nations here (affiliate link), where he looks at A) Billionaire wealth as a % of total economy B) Bad Billionaires c) Inherited Wealth.

  • A: India, Mexico, and Taiwan have a lot of their wealthy tied up in a few billionaires
  • B: India, Mexico, Poland, and Russia have a lot of billionaires from industries typically associated with corruption
  • C: Brazil, India, Indonesia, South Korea, Taiwan, and Turkey have a lot of “old” money being passed down

Consultantsmind - Emerging Markets Billionaires

Free market without lazy capital. In the end, each of these countries have a mix of good / bad / inherited billionaires. Not all billionaires who inherit wealth are bad (e.g., Hyundai continues to invest in good cars, IKEA still does great things with affordable, stylish, affordable furniture). Yet, Sharma’s main thesis still holds true. A progressive economy where new competitors can BECOME wealthy by creating new value  through technology and business models  (vs. stealing rents) indicates a more vibrant, resilient, and healthy society. Probably makes for a good and more stable investment too.

It’s an argument for free-market capitalism with an eye towards limiting lazy capital (digging oil out of the ground or inheriting it from your mom). It’s an argument to competition and technology – developing new products and services that improve the world. In the GDP = C+I+G+NX formula, let’s focus on the I (Investing) in the future. . . not C (Consuming) stuff now.

Things don’t matter.  This is a bit of a more philosophical point. We are all going to be on the earth for 80-100 years. Fin. What you do with your wealth is a matter of stewardship. It’s not the money, but what you do with it. From the last post about good billionaires. . .here is a Richard Branson quote (Virgin Group) from the Giving Pledge website here.

Fortunately, early on in my life I realised that personal ‘stuff’ really didn’t matter. Joan and I lived on a houseboat and one day it sank. We realised that we missed nothing except our treasured photo albums. Later our house in London caught fire, destroying everything inside. Last year our home in the British Virgin Islands was completely gutted as a result of a lightning strike. We were so relieved that everyone got out safely that even the loss of photo albums and notebooks were of little consequence. ‘

Stuff’ really is not what brings happiness. Family, friends, good health and the satisfaction that comes from making a positive difference are what really matters.  – Richard Branson, founder of Virgin 

Practice being rich. Andy Stanley, pastor of North Point Church, tells people to practice being rich. Don’t wait until you are rich to be generous and thoughtful with money. Start stewarding your wealth now. Practice being rich. For any billionaire blog readers, this applies to you too.

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29 Ağustos 2016 Pazartesi

A Scary Reality of Business: Are you doing the “wrong things”?

I was on a private call Michael Gerber and a small group of entrepreneurs. Michael Gerber, is the author of the E-Myth, and has more experience working with small businesses than almost anyone else on the planet. On the call he shared an interesting statistic: “Fewer companies are started than go out of business each […]

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26 Ağustos 2016 Cuma

Billionaires part 1: The Good

Billionaires are more common than ever. Ruchir Sharma- Morgan Stanley global strategist – notes in Rise and Fall of Nations (affiliate link) that the number of billionaires increased from 1,011 to 1,826 between 2009-2014. That is a 80% increase in billionaires over 5 years.  If “billionaires” were a stock, it would been a great investment. As a cliche confirmation of anti-establishment protesters, the top global 1% went from owning 44% of the world’s wealth to 48% over the same period.

Increasing money supply = boom for rich. Sharma makes a compelling argument that an enormous expansion of money supply (read: printing money) created a boom in asset prices  in stocks, bonds, and real estate, which unsurprisingly helped the rich; after all, the rich are the ones with assets and equity. Sharma notes this is an unprecedented rise in all asset classes at once (stocks, bonds, real estate). Kind of spooky to think about.

Good billionaires. Most of us know what this looks like. We can look at the cover of Fortune or Forbes magazine and read about technology icons (Ellison, Musk, Benioff, Kalanick), investors (Buffett, Dalio, Soros) and company founders (Shultz, Knight, Bloomberg) who built enormous business and improved the lives of millions of people. Free-market types like me (yes, I am a fan of Milton Friedman, University of Chicago) believe that competitive markets are the best way to produce the most value for the most people. These folks deserve their success.

The Giving Pledge. Many billionaires are aggressively gifting their wealth – in the best tradition of Rockefeller and Carnegie. Currently, there are 135 billionaires who have signed the Giving Pledge here to give the majority of their wealth away during their lifetimes, or in their will. You will easily recognize 10%+ of the names on the list. As an added feature, each of the philanthropists write a letter explaining their rationale for giving away their wealth. Completely inspirational.

Consultantsmind - Giving Pledge

  • Paul Allen (Microsoft): The Giving Pledge reminds us all that our net worth is ultimately defined not by dollars but rather by how well we serve others.
  • Warren Buffett (Berkshire Hathaway): More than 99% of my wealth will go to philanthropy during my lifetime or at death. Measured by dollars, this commitment is large. In a comparative sense, though, many individuals give more to others every day.
  • Ray and Barbara Dalio (Bridgewater Associates): We also believe deeply in equal opportunity, so much so that we feel that not contributing to it is tantamount to helping to perpetuate an injustice. To us providing equal opportunity means delivering quality education and lending enough money to help all people who are capable of helping themselves.
  • Michael Bloomberg (Bloomberg): If you want to fully enjoy life—give. And if you want to do something for your children and show how much you love them, the single best thing—by far—is to support organizations that will create a better world for them and their children. Long term, they will benefit more from your philanthropy than from your will.
  • Gengshen Niu (Mengniu Group): Small victories are based on wisdom, great victories are based on virtue; with the increase of wealth, comes an increase in responsibility; Helping people lets you walk the way of kindness; Let the benefactor be thankful for the beneficiary. . .One’s happiness is directly correlated to how many people love you

Make more, give more. For all you hard-charging MBA-types (like me) who are so focused on career and financial success – go to the Giving Pledge here and read a few of these letters. It will get you motivated to earn a fortune – and more importantly – find great ways to give it away.  Remember all, gratitude is the secret to happiness.

Related posts:

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22 Ağustos 2016 Pazartesi

The Perfect Meeting Agenda: How Consultants Make Meetings Productive

Do you ever get nervous before going into a meeting? Do you ever walk out of a meeting wondering if it ‘went well’ and if your client is happy? If you want to make your client meetings productive, create an agenda. Yes, it’s as simple as that. To make the most of these meetings you […]

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18 Ağustos 2016 Perşembe

Review: PwC Global 100 Software Leaders

PWC released their 4th report on top 100 global software leaders here.  Of course you will see the major bulge-bracket software companies (Microsoft, Oracle, SAP, EMC etc), but you will also see a lot of names that you may interact only tangentially.  For example, companies like Krosos (timekeeping), Workday (HR software as a service), Concur (expense and travel), Qlik (visualization), Blackboard (education) are all software I have used before. Would never have thought  they were top 100.

Disruption. It’s a great time to be a software start-up. It’s not like the 1990s where you had to build a server farm and invent everything from scratch. So many of the tools and platforms exist, that the time-to-market-acceptance is shorter than ever. Also, with the cloud-based environment, switching costs will be less. After all, don’t like Quicken – use Quickbooks.  Don’t like Tableau – use Qlik. The same benefit of fast adoption is also the double-edge sword of faster customer churn. In the end, customers win.

Larger grow more slowly. Not a surprise the Microsoft, SAP, and IBMs of the world are growing more slowly than smaller start-ups. Obvious.  That said, this does imply that investors are likely more willing to back historically riskier (read: smaller) companies who have the chance to truly scale up and disrupt the market.  Looking at the chart below, would you rather invest companies growing at 6% or 16%?  Obvious.

Consultantsmind - Software growth rates

Software is not the same thing as Saas of Paas. So much talk about the “cloud” that some might mistakenly think that all software was sold as “Software as a Service (SaaS) and Platform as a Service (PaaS).  Not true. In this report you will see that #1, #2, #3 companies only have 4% of their revenue coming from cloud services.  Yep, the majority of companies sell products/solutions not “pay as you go” services. This is a graph that PWC should have made, ranking of the top 50 software companies and what % of their sales are (SaaS and PaaS).  Salesforce, Google, ADP are the big ones. Everyone else, small.

Consultants - Software Cloud RevenueAll companies are becoming software companies.  On the list you will see a large number of industrial companies such as Fujistsu, GE, Siemens, Pitney Bowes etc. They are stretching to provide more value to their customers through advanced analytics, predictive maintenance, and all the other bells and whistles to make their products more valuable.

So what? Even if you are not an IT consultant, or working in the technology space – you should probably know what all these companies do and what parts of the industry they are competing in. Long-gone are the days where you could say, “oh, I am not a technology consultant”. All companies are technology companies, and ergo, you better know your software business.  Some of the new ones I discovered (gotta take your own advice):

  • Dassault Systèmes – French company, #15 on the list, $2.3B in revenues, makes 3D CAD systems, and product lifecycle management software (PLM); on a M&A spree. . . bougt 15 companies in the last 5 years.  Watch out for the French.
  • Synopsys – Dude. Even after reading the wikipedia entry, still don’t understand what they do. Sorry
  • Open text – Canadian company focused on managing unstructured data
  •  Nice Systems – Israeli companies focused on telephone voice recording and surveillance systems

Find the full list of companies here.

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15 Ağustos 2016 Pazartesi

Double Your Consulting Fees and Land a $49,500 Consulting Project In ONE Week

One of my clients posted this success story… I didn’t know they doubled their fees even before they joined our Accelerator Coaching Program for consultants. And they did that as a result of reading one of my articles. That’s AWESOME! I love working with clients who take MASSIVE action. This client is such a great […]

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13 Ağustos 2016 Cumartesi

Review: 2016 BCG Global Challengers

In sharp contrast from the last post about slow global growth, BCG writes in their 10th annual report about emerging market companies that are killing it. BCG notes that the top companies – i.e. highlighted in this report – are growing revenues at 3x the market with above average margins. The old days when multi-national firms from the US, Europe, Japan were easily capturing market share in international markets are O.V.E.R. It’s actually the other way around – with global challengers (top 100), and global champions (next 1,500) killing it. Read the BCG report here (35pg) or read this post.

Three categories: 1) Global leaders like Gazprom, Tata Consulting, Tata Motors etc who are in the Global Fortune 500 from the emerging markets. 2) Global Challengers who are giving market leaders a run for their money 3) Global Champions who do great work, but still largely on a regional scale.

BCG tracks 1,500 champions, and over the last 10 years there have been 193 global challengers. Of the challengers, 19 of them have “graduated” to the big leagues. Took me a couple of readings to get it, but this is my visualization of the hierarchy. If I have any BCG readers – please correct me, if wrong.

Consultantsmind - BCG global challengers 1500 193 19

Fast growing and profitable. Yes, most of us in the United States are unfamiliar with many on this list – but honestly, this is where a lot of the growth and innovation is coming from. In the graph below, BCG shows that emerging market companies took a larger share of the market by growing at an average CAGR (2009-2014) of 13% vs. 4%.  Also, operating margins have averaged  13%+ over that last 10 years.  Who does not want a company that does 13% / 13%.  13% rev growth, 13% margin.

Consultantsmind - BCG emerging companies at 13 percent growth

Lots of B2B companies. No surprise here. The majority of these companies operate in the B2B world where the supply chains are more global and more specifications-driven (not as sensitive to local designs, tastes, preferences). B2B composition of 75% in 2011, and 63% in 2016.  (Side note: simple graphics are always better. BCG’s original graphic was colorful – but unnecessarily detailed and confusing.  See here).

 

Consultantsmind - BCG 75 Global challengers 75 percent b2b

Heavy weighting in commodities, engineering and construction. Commodities have always been the domain of less developed markets (think: Asian spice routes, South African gold mines, Caribbean rum production, Brazilian forests) and a huge issue with development economics; poor countries sell their wares at low prices without processing and adding value – ergo – they get pennies on the dollar compared to the value of the end product.  It’s certainly progressed since then, but look at the heavy weighting on the heavy industry side. . . market share from the 10-20% range to now 20-50% range. This must put the pressure on mature market companies like Foster Wheeler, Honda, Kawasaki, Dupont, 3M, John Deere, Manitowoc, US Steel. (Consulting tip, if you want to find the list of companies of a sector – like Steel or Iron – go to Finviz.com . . here)

Get the full list of 100 global challengers in the pdf, page 16/35 here.

Consultantsmind - BCG Commodity and EPI firms

From challenger to global leader.  These challengers (top 100) have a great track record.  Of the 193 that BCG identified over the last 10 years, 10% of them graduated to be global leaders.  Looking at these names and their success:

  • America Movil (Mexico): 3rd largest mobile provider globally, 43% of Latin America, operates in 45 countries
  • Tata Motors (India): #2 largest bus maker, #4 truck maker; bought Jaguar and Land Rover, #1 in UK market
  • Gazprom (Russia): #1 natural gas producer, expects 30% of revenue to come from Asia by 2025

Five attributes of global leaders. While it might seem a bit generic at first glance, BCG provides examples of why these attributes can transform challengers to a global leadership position.  For me these are the most critical:

  • Operating model – As Bain explains so well in Founder’s Mentality, there are many reasons why companies can’t scale
  • Go-to-market – Let’s agree that data shows that 50%+ of M&A fail to deliver value. What works in 1 place, does not necessarily work half-way around the world. Business is beautiful in its complexity and nuances. Copy/paste does not work.

Consultantsmind - BCG 5 attributes of global leaders

Competition everywhere. I am a big believer in free markets and competition; am encouraged by this report and how scrappy companies everywhere are giving big, incumbent multinationals a run for their money.  For anyone who has read Friedman’s The World Is Flat (affiliate link), we know the competitive playing field is broad and flat. Look at this map if you need convincing.

Consultantsmind - BCG global champions by geography

As I wrote in a previous post, Whether you are a lion or a gazelle: when the sun comes up, you’d better be running.

Related posts:

 

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11 Ağustos 2016 Perşembe

Morgan Stanley – except slower and lower global growth

Driving back from lunch today, listened to this podcast interview of Ruchir Sharma here, global strategist for Morgan Stanley, manager of $20billion of assets. Well-spoken, very clear point of view about the world economy after the 2007 crisis:

  • It is a new normal of slower, and lower growth – in part driven by population slow down
  • Loose monetary policy is creating a widening income inequality gap
  • Increasing anti-government sentiment: people less happy with the status quo

Consultantsmind - Ruchir Sharma

Growth is slowing. Get used to it. According to Sharma, this is the weakest economic recovery in history. Currently, economic growth is 2.5% . .vs. 3.5% in the past. As another data point, he notes that in 2007, 60 countries were growing at 7% or more. . now only 8 or 9 countries are growing like that. Growth rates dropping everywhere.

He saw this coming. His first book called Breakout Nations (affiliate link) was about the over-hype of the BRIC (Brazil, Russia, India, China) countries. His current book Rise and Fall of Nations (affiliate link) details 10 metrics he uses to evaluate the growth potential of a country.

Gemba investing. Sharma goes on numerous “road trips” to emerging markets for 1 week out of a month to meet with companies and get a feel for life on the ground stating that “the locals are the first to know”. In this 2 min video, he notes that there was money outflows by locals before the currency crash in the last 3 crises (Russia, Mexico, China).  Locals knew. For those who remember Mark Mobius (Franklin Templeton Fund manager) or Jim Rogers (commodities guru, author of Investment Biker (affiliate link)), it is the same type of hands-on emerging market due diligence that simultaneously sounds exciting and exhausting.

Too much loose money floating around.  Sharma complains that after the crisis, governments understandably used monetary policy (i.e., printing more money, lowering reserve requirements) to get more money flowing in the global system. The problem is that 8-10 years later, those bad habits are still around. You cannot control where that money goes, and bankers – smart breed of people – will take that cheap money and do something with it. Yes, America is not the only country that needs to go on a fiscal diet.

Asset prices on the rise. It’s unprecedented that all asset classes are going up – stocks, bonds, house prices – at the same time. This is helping the rich (yeah! for some), but not helping out the bottom half of the class pyramid.  Wages have been stagnant, asset prices are the rich, income equality is a big issue.  This is driving the “populist revolt” as Sharma explains.

So what does this mean for us consultants?

  • Be knowledgeable on in the economy and the drivers of economic growth (hint: population)
  • Beware of the hype; when a country is highlighted on the cover of TIME, it’s usually a sign of a market top for that country
  • Read and listen widely about places other than the country you are from
  • Follow your curiosity; here are Sharma’s 10 indicators of a country’s growth prospects
  • Tap into the research of investment banks and asset manager – they do great work
  • Don’t write boring platitudes; do the research like Sharma, and develop a point of view; it’s refreshing to hear
  • Do great work. . . Sharma was writing for a local paper in India, when Morgan Stanley identified his talent and recruited
  • Gemba.  Go to the place where the action is happening;  develop your first-hand perspective.

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Why The Results You See, Mirror Your Actions

Dear Consultant, Do you want clients to invest in you? If you want to to have more clients invest in your services, start investing in your own business. If your answer is YES, the next question to consider is, do you invest in yourself? You’ve probably heard of the idea of leading by example. Though […]

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8 Ağustos 2016 Pazartesi

Landing a $450,000 Consulting Project

The greatest success comes from consistently working towards your goals. Taking the right actions without deviating from the plan. Have you ever found yourself starting on a project or initiative only to deviate from it? It’s time that you commit. It’s time to take some serious action. Do you see yourself jumping from one shiny […]

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4 Ağustos 2016 Perşembe

Web Training on Consulting Value Propositions for Chartered Management Institute

I’ll be providing a training for the Chartered Management Institute on Developing an Effective Value Proposition: How to stand out and attract your ideal consulting clients. As a consultant the first step in effectively marketing your services is to get the attention of your ideal clients. To accomplish this, you need to position yourself as […]

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2 Ağustos 2016 Salı

Are emotions contagious in the workplace?

Yes, they are. Emotions are contagious. Lots of research on this topic and a great TEDx talk here by Brandon Smith showing that, yes. emotions do exist at work and play a much larger role than you might think. I am a huge believer that culture trumps strategy and the importance of leaders in setting the direction and an environment of trust. All the things I learned watching this 15 min TED talk:

  • This research on emotional contagion started 20+ years ago with Elaine Hatfield, University of Chicago; the trigger for this emotional echo is the mimicking of other’s expressions. Someone smiles, we cannot help buy smile. In turn, that smile affects our mood.
  • We are wired for this. As Seth Godin might say, this all is handled by our lizard brain.  It’s all driven by our unconscious.
  • It can spread like a virus – from person to person, reinforced by the culture and norms.
  • Not all workplaces have the same amount of emotional labor (e.g., retail/restaurant involves lots of human interaction)
  • Not all people are as sensitive or susceptible to other people’s emotions (rubbing off on them)
  • Not all emotions are equally potent; negative emotions are way more powerful (hmmm, is that why negative political ads work?)
  • Not all people have the same ability to impact others; leaders transmit emotion powerfully

Workplace Dysfunctions. Smith has focused on the different types of work dysfunctions here and ways to think, act, and heal them.  If you click through, my guess is that you can probably related to 4-5 of them.

Consultantsmind - Workplace Therapist

Right job + Right Culture + Right Boss = Workplace Happiness.  Smith wrote this formula some time ago here, but this makes an enormous amount of sense.  Think of a Big 4 consulting firm. . . just because you know what a senior consulting role at Deloitte should look like. . does not mean that the project lead does not impact your happiness. You have to plan/target/work with all three.

Consultantsmind - Workplace Therapist Happiness

This ties into a lot of work that Professor Bob Sutton research and speaks on evidence-based management. His books on No Asshole rule, Good Boss / Bad Boss (affiliate links), are classics and easy to read. For those of us, even lazier than that – watch his eCorner lecture here entitled “Listen to Those You Lead.” If those of you even lazier than that, read my blog post summary of main points here. There are many structural, social, and habitual reasons why organizational cultures and leadership styles end up the way they do. It all takes effort. Unsurprisingly, worthwhile things take effort.

As Drucker said, “The only things that evolve by themselves in an organization are disorder, friction and malperformance.”  BOOM

Related links:

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Are emotions contagious in the workplace?

Yes, they are. Emotions are contagious. Lots of research on this topic and a great TEDx talk here by Brandon Smith showing that, yes. emotions do exist at work and play a much larger role than you might think. I am a huge believer that culture trumps strategy and the importance of leaders in setting the direction and an environment of trust. All the things I learned watching this 15 min TED talk:

  • This research on emotional contagion started 20+ years ago with Elaine Hatfield, University of Chicago; the trigger for this emotional echo is the mimicking of other’s expressions. Someone smiles, we cannot help buy smile. In turn, that smile affects our mood.
  • We are wired for this. As Seth Godin might say, this all is handled by our lizard brain.  It’s all driven by our unconscious.
  • It can spread like a virus – from person to person, reinforced by the culture and norms.
  • Not all workplaces have the same amount of emotional labor (e.g., retail/restaurant involves lots of human interaction)
  • Not all people are as sensitive or susceptible to other people’s emotions (rubbing off on them)
  • Not all emotions are equally potent; negative emotions are way more powerful (hmmm, is that why negative political ads work?)
  • Not all people have the same ability to impact others; leaders transmit emotion powerfully

Workplace Dysfunctions. Smith has focused on the different types of work dysfunctions here and ways to think, act, and heal them.  If you click through, my guess is that you can probably related to 4-5 of them.

Consultantsmind - Workplace Therapist

Right job + Right Culture + Right Boss = Workplace Happiness.  Smith wrote this formula some time ago here, but this makes an enormous amount of sense.  Think of a Big 4 consulting firm. . . just because you know what a senior consulting role at Deloitte should look like. . does not mean that the project lead does not impact your happiness. You have to plan/target/work with all three.

Consultantsmind - Workplace Therapist Happiness

This ties into a lot of work that Professor Bob Sutton research and speaks on evidence-based management. His books on No Asshole rule, Good Boss / Bad Boss (affiliate links), are classics and easy to read. For those of us, even lazier than that – watch his eCorner lecture here entitled “Listen to Those You Lead.” If those of you even lazier than that, read my blog post summary of main points here. There are many structural, social, and habitual reasons why organizational cultures and leadership styles end up the way they do. It all takes effort. Unsurprisingly, worthwhile things take effort.

As Drucker said, “The only things that evolve by themselves in an organization are disorder, friction and malperformance.”  BOOM

Related links:

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1 Ağustos 2016 Pazartesi

Interview: Consulting Fees and Strategies for Premium Pricing

Not too long ago I was interviewed for the Local Biz Consultant Live Summit. I was happy to share the virtual stage with other experts including Perry Marshall, Gina Schreck, Ryan Lee and Mike Filsaime. I received the recording from the organizers and thought I’d share it with you below. The topic we covered was […]

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